What One Should Know About Microsoft Dynamics 365 Licensing?

Software licensing has always been a concern for enterprises more often than not. While employees are no longer organised in conventional frameworks, software licensing has not changed to reflect this changes. The older constraints are still applicable to most new software licenses. It is high time, this trend of obsolete licensing changed. Fortunately, Microsoft is spearheading this change through its enterprising Dynamics 365 release. The licensing model of Dynamics 365 is going to set a precedent for all the business software licensing in the future. To those who are uninitiated, Dynamics 365 is a revolutionary milestone in the line of business intelligence softwares. It is designed for skyrocketing business productivity by leveraging customer data in new ways. Dynamics 365 runs in the cloud, so that businesses will be able to leverage it anywhere they want, without delays or additional costs. In addition to this, other offerings of Microsoft like Power BI and cortana, can work with Dynamics without any optimization. With businesses going global, it is now impossible to work without access to the right data. The trends have undergone a massive transformation, trends in one market have significant repercussions in the others.

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Companies can no longer remain ignorant of data inferences from other industries, as each and every minor change has some level of effect on all the industries out there. With the scope of information broadened to such an extent, the change in licensing norms were a long time coming. Fortunately, Microsoft dynamics partners are working towards popularising these new licensing norms through their own work. In this article we shall discuss, what one should know about Microsoft dynamics 365 licensing.

Team member licensing
Dynamics 365 licensing comes in three different flavours to address the changing needs of emerging enterprises. The most popular among them is the team member licensing. Since clearly defining the roles of employees is now difficult than ever, it is imperative that employees have unfettered access to all kinds of data. That is why Dynamics 365 offers team member licensing, with this license, a person will be able to extract data from all Microsoft apps deployed in the organisation. Owing to this, double licensing will become a thing of the past.

App based licensing
Dynamics 365 still supports licensing by application basis. These licenses can be bought individually or in a plan, depending on the needs of the enterprise.

Plan based licensing
Some enterprises will need licenses which allow its employees to work with multiple apps. Plan based licensing makes such licensing requirements affordable to buy. Microsoft has provided a variety of plans, which caters to the diverse needs of different enterprises.

What is the difference between ERP and CRM?

There are two things that are absolutely necessary for a business to earn profits, one is Enterprise Resource Planning (ERP) and the second is Customer Relationship Management (CRM). They both are considered similar as they both help in contributing to the profit increase of the business. But, it is not entirely true that they are similar as there are few aspects in which they are similar but they vary in few other aspects. But, in both CRM and ERP, their core functionalities are entirely different from each other it is best to view them separately.

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CRM is a system which is utilized to maintain customer relations. It stores all the data related to customers and customer interaction. Some CRM systems are Salesforce and Microsoft Dynamics CRM. These CRM solutions help to collect customer data, share customer data and maintain records of previous customer interactions with the company in a standardized manner and this standardized data can be easily circulated within the company. The CRM can be used by the sales force to estimate sales projections, to contact the clients, to create invoices etc. They act like a store for storing all the customer data and can be utilized to increase sales, improve customer retention and help manage customer relations more smoothly.

ERP on the other hand focusses on the business and not the customers. It helps to improve the efficiency of the business by proper planning and then execution. The similarity between the two is that both ERP and CRM help in providing standardized data throughout the organization. All employees such as executives, managers etc. enter data into ERP which helps the entire get the required data in one place. If any problem arises in one department, the ERP will alert the other departments regarding that particular problem before it starts affecting the other departments allowing the other departments to plan accordingly to bypass the problem. Some famous ERP vendors are Epicor, Microsoft, SAP etc.

Though both ERP and CRM have a similar effect, their approaches are different. While ERP focuses on reducing the overhead and cutting costs, CRP works to increase the company’s profits by increasing the sales volume. ERP tries to make the business more efficient, by reducing the amount of money spent on managing different processes. When customer data is maintained in a standardized format and available throughout the organization, it is easy for everyone to improve the relations with customers and this improvement in customer relations help in increasing the profits of the company.